NCSolutions is hiring a Client Solutions Manager! 
 

SUMMARY: 

NCSolutions empowers the CPG ecosystem to create and deliver more effective advertising with purchase-based audiences and sales measurement solutions. We harness the unrivaled data resources of our parent companies, including our exclusive rights to the TV and digital currency data. Leveraging these assets coupled with scientific rigor and leading edge technology, we help our clients continuously improve advertising performance, everywhere their ad appears. 

Why should you join the Publisher Client Consulting team at NCSolutions? Our team is comprised of media and analytics professionals who are dedicated to delivering exceptional service to our clients. We strive to attract motivated, innovative, and collaborative talent. You will find success on this team by leveraging your outstanding analytical problem-solving, communication and relationship-building skills to deliver top quality work to our clients. 

We’re hiring a Client Solutions Manager to lead client relationships with our publisher clients in the digital industry. The Manager will have the opportunity to work directly with digital platforms whose advertisers are familiar brand names, assisting with developing and delivering advertising campaign measurement insights that are aligned with brand strategy and research objectives. In addition to working on challenging projects on a collaborative team, the Client Consulting organization represents the voice of the client within NCS to drive product quality and innovation within this fast-paced industry.

RESPONSIBILITIES: 

• Interact with publisher, advertiser and agency contacts by answering questions and performing data reports/quality assurance.

• Lead client meetings to understand client business objectives. 

• Identify and communicate client needs to appropriate client consulting team members.

• Pull and analyze NCS data and deliver insights, presentations, and recommendations to clients.

• Independently manage workflows within the targeting and measurement processes, engaging with many stakeholders both externally and internally to ensure timely and accurate delivery of work.

• Respond to ad-hoc data requests, answer questions, and provide technical support and analysis.

• Support client needs in a timely and efficient manner demonstrating a sense of urgency, tenacity, and commitment to quality and excellent client service.

• Engage other NCS teams as needed in order to proactively resolve client issues.

 

POSITION QUALIFICATIONS: 

• Bachelor’s degree 

• Intermediate proficiency in Microsoft Office and/or Google Sheets

• Strong analytical aptitude and problem-solving skills  

• Ability to independently manage, prioritize, and deliver on multiple client demands with consistent quality and excellence

• Ability to think through and identify alternative approaches to challenging questions/issues

• Strong oral and written communication skills with the ability to articulate information effectively

DESIRED EXPERIENCE: 

• 5 years’ experience in a client facing and/or analytical role 

• Solid working knowledge of the digital advertising ecosystem and the consumer packaged goods industry

Benefits:

• Base Salary plus Performance Bonus

• Our comprehensive benefits package is effective day 1 of employment

  • Medical, dental, vision, life insurance, short-term disability 

• 401(k) Plan with company match and Employee Stock Purchase Program

• Paid time off to encourage time for you to find balance, rest, and re-energize: 

  • Unlimited PTO 

  • 11 company holidays, 

  • Quarterly Mental Health Days 

  • Maternity leave (12 weeks) and paternity leave (12 weeks)

• Tuition reimbursement

• Wellness program with activities, education, gym discounts, etc. 

• Employee Assistance Program (EAP) with free support and counseling

• Laptop will be provided

• Adoption and fertility coverage 

 

EOE (equal opportunity employer) statement:

NCSolutions is committed to hiring and retaining a diverse workforce. We are proud to be an Equal Opportunity/Affirmative Action-Employer, making decisions without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability status, age, marital status, protected veteran status or any other protected class.