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Senior Project Manager - Event Operations - NJGS105

Jersey City, New Jersey

Senior Project Manager, Jersey City

ABOUT OUR COMPANY


FIRST is a leading global brand experience agency with teams in New York, Los Angeles, London, Dublin, Singapore and Hong Kong. Some of the world’s most recognized companies trust us to develop strategies, and design, plan and produce engaging events. FIRST clients span many industries including financial services, aerospace, technology, consumer electronics, medical and healthcare, automotive, media and the nonprofit sector. We are on Event Marketer’s “Top 100 Event Agencies” and “Best Places to Work in Events” lists. We’ve also been recognized by Crain’s New York Business as one of the Top 100 “Best Places to Work in NYC”.

JOB DESCRIPTION
The ideal candidate will represent the FIRST brand as a Senior Project Manager within our Solutions division dedicated to a Financial Services company. The Senior Project Manager will consistently deliver exceptional service to our client through conference and event management. This position is responsible for managing, supporting, and/or executing various events, from initial concept through onsite execution and final reconciliation both in-person and virtually.
The Senior Project Manager will have excellent organizational, communication and negotiating skills with the ability to successfully manage stakeholder relationships.
 
RESPONSIBILITIES:

Project Management

  • Lead and/or support the planning and execution of multiple key events simultaneously, either in person or virtually

  • Manage events from creative concept / development to reconciliation

  • Responsibilities include but are not limited to budget management, site selection, hotel/venue management, AV and production, registration management, transportation, food & beverage, décor, staffing and wellness

  • Cultivate and maintain relationships with clients and suppliers

  • Negotiate and review supplier contracts and agreements

  • Maximize and monitor opportunities for increasing value adds, savings, and cost efficiencies

  • Work with the team to ensure adherence to client and agency standards

  • Manage and ensure KPI’s (Key Performance Indicators) are monitored and achieved throughout the event planning process

  • Field questions and offer advice to clients to assist with creative problem solving

  • Maintain and share best practices

  • Provide mentorship and support for other team members as required

  • Attend industry events as necessary

  • Work with Team Lead to create client reporting to maintain our SLA, drive better procurement and team structure as needed, the Project Manager may also support key venue sourcing initiatives

  • Maintain knowledge of existing and new suppliers, services and venues

  • Provide site selection services for meetings and events

  • Develop and submit RFP’s (Request for Proposals) via Cvent and ensure Cvent is kept up to date

QUALIFICATIONS:

  • 7 + years event management experience (familiarity with both an agency environment and financial services client is preferred)

  • Bachelor’s Degree required

  • Advanced project management skills, including budget creation, management, and reconciliation

  • Experience with high-level conference and meeting management

  • Exceptional ability to establish relationships and maintain a positive rapport with clients, vendors, and suppliers

  • Excellent oral and written communication skills

  • Advanced negotiating, risk management, and contracting skills

  • Advanced knowledge of hotels and venues nationwide.

  • Knowledge of Cvent eRFP

  • Advanced working knowledge of the MS Office Suite and Zoom

  • Knowledge of webcast platforms a plus

  • Creative problem solver, resourceful, team player

  • Calm and flexible approach to handling the pressure and stress of ever-changing demands

  • Highly organized with excellent time management skills

  • Ambitious and proactive

  • Willing to travel when required for site visits and onsite execution, as needed (up to 25%)

  • Experience with mentoring junior planners


ADMINISTRATION & GENERAL:

  • Assume responsibility for own environment, ensuring adherence to health and safety policies while having clean smart surroundings

  • Work intelligently and ensure that team management is aware of problems or issues which negatively affect productivity

  • Accurate daily adherence to the company’s time tracking policies and systems

  • Work on ad hoc requests as required

 

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