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Client Consulting Manager

Chicago, IL

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NCSolutions is hiring a Client Consulting Manager

SUMMARY

NCSolutions empowers the CPG, OTC & Retail ecosystems to create and deliver more effective advertising with purchase-based targeting audiences, in-flight optimization, sales lift measurement and clean room solutions. We harness the unrivaled data resources of our parent companies, including our exclusive rights to the TV and digital currency data. Leveraging these assets coupled with scientific rigor and cutting edge technology, we help our clients continuously improve advertising performance, everywhere their ads appear.

Why should you join the Client Consulting team at NCSolutions? Our team is composed of media and analytics professionals who are dedicated to delivering exceptional service to our clients. We strive to attract motivated, innovative, and collaborative talent. You will find success on this team by leveraging your outstanding analytical problem-solving, communication and relationship-building skills to deliver top quality work to our clients.

We’re hiring a Client Consulting Manager to lead client relationships with our advertiser clients in the CPG, OTC & Retail industries. The Manager will work directly with advertisers and agencies on household brand names, assisting with developing and delivering actionable media activation recommendations that are aligned with strategy and research objectives. In addition to working on challenging projects with a collaborative team of Analyst(s) reporting to them, the Client Consulting organization represents the voice of the client within NCS to drive product quality and innovation within this fast-paced industry.

RESPONSIBILITIES

  • Build and maintain strong client relationships through a deep understanding of their business and marketing/advertising research goals, ultimately expanding use of NCS products and NCS revenue as a result

  • Serve as trusted advisor and primary day-to-day contact for mid-level client, advertising agency, media publisher partner and data scientist communications for engagements across NCS' solution suite

  • Transform large sets of data into strategic, actionable insights through in-depth individual and collaborative data analysis 

  • Effectively articulate recommendations and insights through crafting compelling stories with data, both visually and verbally

  • Manage end-to-end workflows within targeting, optimization and measurement processes, coordinating internal and external stakeholders to ensure timely and accurate delivery of work

  • Advocate internally for enhancements and/or new, innovative solutions required to drive business outcomes for our advertiser clients

  • Develop and manage Analyst(s) and/or Senior Analyst(s) through effectively communicating tasks and priorities and growing their skill sets with inclusivity and compassion 

BASIC QUALIFICATIONS

  • Bachelor’s degree

  • Experience managing client relationships, delivering on strategic learning agendas and owning client communication

  • Experience with articulating and distilling analytical questions, developing reporting from large data sets, and using/transforming data to arrive at a strategic recommendations and actionable insights

  • Intermediate proficiency in Microsoft Excel and/or Google Sheets and Microsoft PowerPoint and/or Google Slides

  • Excellent written and verbal communications skills, with ability to tailor messages to a variety of internal and external stakeholders

  • Experience presenting to stakeholders at all levels, both internally and externally

  • Experience managing multiple work streams and stakeholders at once with the ability to prioritize assignments and deliver complex, high quality projects on time

  • Ability to thrive in a constantly evolving, agile environment

PREFERRED EXPERIENCE

  • Bachelors or Master’s degree in Business, Marketing, Economics, Statistics or a related quantitative or marketing field

  • 4-5 years’ experience in an insights and analytics or account management role

  • 2-3 years’ experience with the digital media and general advertising ecosystems, including media planning & investment experience, publisher/platform experience and/or targeting strategy and ad measurement

  • Experience developing & managing direct reports


Benefits:

  • Base Salary plus Performance Bonus

  • Our comprehensive benefits package is effective day 1 of employment

    • Medical, dental, vision, life insurance, short-term disability 

  • 401(k) Plan with company match and Employee Stock Purchase Program

  • Paid time off to encourage time for you to find balance, rest, and re-energize: 

    • Unlimited PTO 

    • 11 company holidays, 

    • Quarterly Mental Health Days 

    • Maternity leave (12 weeks) and paternity leave (12 weeks)

  • Tuition reimbursement

  • Wellness program with activities, education, gym discounts, etc. 

  • Employee Assistance Program (EAP) with free support and counseling

  • Laptop will be provided

  • Adoption and fertility coverage 

 

EOE (equal opportunity employer) statement:

NCSolutions is committed to hiring and retaining a diverse workforce. We are proud to be an Equal Opportunity/Affirmative Action-Employer, making decisions without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability status, age, marital status, protected veteran status or any other protected class.

 

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