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Senior Product Manager

Austin, TX

Position Description: As a Senior Product Manager, you will be responsible for overseeing and managing all activities relating to researching, designing, developing UI/UX and marketing products on behalf of the company. These duties include completing market research to find out more about competitor products or market and customer needs and fit, contributing to the product evolution and creating an intuitive customer journey and interface, as well as coordinating with the customer service department to identify potential product defects or customer suggestions.  

Location: Austin, TX 

Objectives and Responsibilities:  

  • Lead and own the product vision, strategy, and roadmap 
  • Maintain in-depth understanding of consumers, retailers, and markets where we compete. Stay up to date on current and emerging trends, competitors, and consumer behavior
  • Adept at turning market and consumer insights into important product strategies in support of our overall business strategies 
  • Act as the customer advocate articulating the user’s needs
  • Take ownership role with cross-functional teams, bring new products from concept through production and then to market. 
  • Work closely with engineering, sales, marketing, and support to ensure business case and customer satisfaction goals are met 
  • Create userflows and wireframes to support the product and tech team
  • Identify the opportunity to develop a new successful product or improve an existing one, adding vital features to it. 
  • Stakeholder in agile scrum environment

Required Minimum Education and Experience: 

  • Bachelor degree
  • 10+ years of experience in product management
  • Solid understanding of go to market and product commercialization process 
  • Solid understanding of the industry and end consumer 
  • Experience using various computer applications including Microsoft Excel, PowerPoint, and other applications in the Microsoft Office Suite, and JIRA and InVision
  • Experience leading teams in agile scrum environment
  • Authorized to work in the United States on a full-time basis 

Additional Preferred Requirements: 

  • Outstanding communication (written and verbal) and interpersonal abilities. 
  • Ability to work independently in a decentralized environment, without the reliance of direct authority. 
  • Highest level of personal and professional integrity and ethics. 
  • Broad understanding of current and emerging technology practices. 
  • High level of initiative, accountability, and follow-through. 
  • Value strong teamwork and collaboration skills. 
  • Demonstrated problem solving and decision-making skills. 
  • Ability to manage multiple initiatives and projects and prioritize needs. 
  • Strong sense of service and passion for the company and business. 
  • Authorized to legally work for any employer in the United States. 
  • Willingness to submit to any requested background checks. 
  • Fluent in English. 

Competencies: To perform the essential functions of this position and the job successfully, an individual should demonstrate the following competencies. 

  • Critical thinking—able to think critically, reason, and apply knowledge learned on the job to the tasks at hand. 
  • Problem solving—identifies and resolves problems in a timely manner; gathers and analyzes information skillfully; exhibits creativity and a willingness to try new solutions; and appropriately applies problem-solving techniques. 
  • Confidentiality—operates with the highest level of discretion and maintains complete confidentiality of all business matters. 
  • Interpersonal skills—thrives in, and fosters, a team-oriented environment; able to establish strong relationships based on a foundation of trust; is able to easily and confidently work with a diverse constituency in regard to cultural backgrounds, levels/roles, and personality differences; remains open to others’ ideas. 
  • Oral communication— speaks clearly and persuasively in positive or negative situations and able to effectively make presentations to small or large groups. 
  • Written communication—drafts products with minimal oversight; edits work for spelling and grammar; presents numerical data effectively and accurately; able to skillfully write, read and interpret written information. 
  • Technical knowledge—possesses thorough knowledge of all operating systems and programs required by this role. 
  • Planning/organizing—effectively prioritizes and plans work activities; manages own time as well as others’ time efficiently and effectively; successfully manages conflicting priorities. 
  • Communicates key objectives and necessary tactics to meet project requirements/goals. 
  • Proactively identifies and anticipates needs and makes recommendations for implementation. 
  • Quality control—demonstrates accuracy and thoroughness and monitors own work to ensure quality. 
  • Adaptability—skillfully adapts to changes, delays, or other unexpected events; manages competing demands, priorities, and deadlines; able to coordinate across various time zones. 
  • Dependability— self-directed, self-accountable, and self-motivated; meets deadlines; attendance is punctual and reliable; able to take direction, follow instructions, and work independently; solicits feedback to improve performance. 

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