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Salesforce Consultant

Burnaby, BC
Salesforce Consultant
Burnaby, BC, Full-time Opportunities 

Our client is a leading CRM consulting firm with expertise in delivering business solutions on the number one cloud platform, Salesforce. They draw on experience with over 500 projects in various industries and create unique business solutions that empower organizations to perform at a greater speed, with greater efficiency and achieve greater success. They offer an entrepreneurial environment, flexible work schedules, and as a team are building a consulting practice that is influencing Canadian businesses of all sizes.
As a Salesforce Consultant your contribution will have a lasting impact on the clients they work with. This client-facing position requires consulting experience, CRM industry knowledge, and strong client relationship skills. You will be working with clients and internal team members to design, configure, implement, and deploy solutions after thoroughly analyzing and understanding the business requirements.
What you'll be doing:
  • Gathering detailed business requirements by leading group sessions with clients
  • Supporting the sales team on discovery calls to quickly gain an understanding of current business processes and technical landscape
  • Solution design and configuration on the Salesforce.com platform
  • Producing various documents and project artifacts (including ERD’s, DFD’s, functional specifications, wireframes)
  • Investigate documents and analyze key client organizational processes
  • Strong understanding of data structures, with ability to perform light data migration from a legacy system into Salesforce (CSV’s with Data Loader)
  • Maintain clear communication with project team and stakeholders
  • Providing support in the form of scoping and estimation during the sales process
  • Work closely with a project manager to develop and monitor a detailed project plan (this includes identifying key project tasks, and associated timelines)
  • Think critically about business problems
  • Develop and own a Salesforce solution
  • Conduct product demonstrations and execute client training sessions
  • Be a trusted adviser to the client, understanding the clients end-to-end business and areas for future growth
  • Perform and organize ongoing support for customers such as report building, data quality, new integrations and third party app installation
  • At times, be able to work independently with full ownership of a project. This includes assuming project management related activities
  • Along with adapting existing processes, help define new processes, and continually look to create efficiencies within the organization
What you bring:
  • 1-6 years experience in a Salesforce consulting role
  • Strong understanding of the Salesforce platform and product offering
  • One or more Salesforce Certification (Admin, Sales Cloud, Service Cloud, App Builder, Non-Profit Cloud)
  • Advanced group facilitation and presentation skills
  • High energy, creativity, resourcefulness, and entrepreneurial spirit
  • Team player, able to effectively collaborate and build relationships over any medium of communication
  • Nice to have: Bachelor degree in Computer Science and/or Business, or equivalent education and experience 
Sound like you and piqued your interest? Great - apply today! 

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